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CONFIDENTIAL
LED TV
SERVICE MANUAL
CHASSIS : UA8BS
MODEL : 43UU340C 43UU340C-UB
CAUTION
BEFORE SERVICING THE CHASSIS, READ THE SAFETY PRECAUTIONS IN THIS MANUAL.
P/NO : MFL70879701(1807-REV00)
Any reproduction, duplication, distribution (including by way of email, facsimile or other electronic means),
publication, modification, copying or transmission of this Service Manual is STRICTLY PROHIBITED unless you
have obtained the prior written consent of the LG Electronics entity from which you received this Service Manual.
The material covered by this prohibition includes, without limitation, any text, graphics or logos in this Service
Manual.
Copyright © 2018 LG Electronics Inc. All rights reserved. Only training and service purposes.
CONTENTS
CONTENTS ............................................................................................... 2
SAFETY PRECAUTIONS ......................................................................... 3
SERVICING PRECAUTIONS .................................................................... 4
SPECIFICATION ........................................................................................ 6
SOFTWARE UPDATE ............................................................................... 9
BLOCK DIAGRAM .................................................................................. 10
EXPLODED VIEW ................................................................................... 11
DISASSEMBLY GUIDE .......................................................................... 12
TROUBLE SHOOTING GUIDE ................................................. APPENDIX
-2- Copyright © LG Electronics Inc. All rights reserved.
Only for training and service purposes.
SAFETY PRECAUTIONS
IMPORTANT SAFETY NOTICE
Many electrical and mechanical parts in this chassis have special safety-related characteristics. These parts are identified by in the
Exploded View.
It is essential that these special safety parts should be replaced with the same components as recommended in this manual to prevent
Shock, Fire, or other Hazards.
Do not modify the original design without permission of manufacturer.
General Guidance Leakage Current Hot Check (See below Figure)
Plug the AC cord directly into the AC outlet.
An isolation Transformer should always be used during the
servicing of a receiver whose chassis is not isolated from the AC Do not use a line Isolation Transformer during this check.
power line. Use a transformer of adequate power rating as this Connect 1.5 K / 10 watt resistor in parallel with a 0.15 uF capacitor
protects the technician from accidents resulting in personal injury between a known good earth ground (Water Pipe, Conduit, etc.)
from electrical shocks. and the exposed metallic parts.
Measure the AC voltage across the resistor using AC voltmeter
It will also protect the receiver and it's components from being with 1000 ohms/volt or more sensitivity.
damaged by accidental shorts of the circuitry that may be Reverse plug the AC cord into the AC outlet and repeat AC voltage
inadvertently introduced during the service operation. measurements for each exposed metallic part. Any voltage
measured must not exceed 0.75 volt RMS which is corresponds to
If any fuse (or Fusible Resistor) in this TV receiver is blown, 0.5 mA.
replace it with the specified. In case any measurement is out of the limits specified, there is
possibility of shock hazard and the set must be checked and
When replacing a high wattage resistor (Oxide Metal Film Resistor, repaired before it is returned to the customer.
over 1 W), keep the resistor 10 mm away from PCB.
Leakage Current Hot Check circuit
Keep wires away from high voltage or high temperature parts.
Before returning the receiver to the customer,
always perform an AC leakage current check on the exposed
metallic parts of the cabinet, such as antennas, terminals, etc., to
be sure the set is safe to operate without damage of electrical
shock.
Leakage Current Cold Check(Antenna Cold Check)
With the instrument AC plug removed from AC source, connect an
electrical jumper across the two AC plug prongs. Place the AC
switch in the on position, connect one lead of ohm-meter to the AC
plug prongs tied together and touch other ohm-meter lead in turn to
each exposed metallic parts such as antenna terminals, phone
jacks, etc.
If the exposed metallic part has a return path to the chassis, the
measured resistance should be between 1 MΩ and 5.2 MΩ.
When the exposed metal has no return path to the chassis the
reading must be infinite.
An other abnormality exists that must be corrected before the
receiver is returned to the customer.
-3- Copyright © LG Electronics Inc. All rights reserved.
Only for training and service purposes.
SERVICING PRECAUTIONS
CAUTION: Before servicing receivers covered by this service 2. After removing an electrical assembly equipped with ES
manual and its supplements and addenda, read and follow the devices, place the assembly on a conductive surface such as
SAFETY PRECAUTIONS on page 3 of this publication. aluminum foil, to prevent electrostatic charge buildup or expo-
NOTE: If unforeseen circumstances create conflict between the sure of the assembly.
following servicing precautions and any of the safety precautions 3. Use only a grounded-tip soldering iron to solder or unsolder ES
on page 3 of this publication, always follow the safety precautions. devices.
Remember: Safety First. 4. Use only an anti-static type solder removal device. Some solder
removal devices not classified as “anti-static” can generate
General Servicing Precautions electrical charges sufficient to damage ES devices.
1. Always unplug the receiver AC power cord from the AC power 5. Do not use freon-propelled chemicals. These can generate
source before; electrical charges sufficient to damage ES devices.
a. Removing or reinstalling any component, circuit board mod- 6. Do not remove a replacement ES device from its protective
ule or any other receiver assembly. package until immediately before you are ready to install it.
b. Disconnecting or reconnecting any receiver electrical plug or (Most replacement ES devices are packaged with leads electri-
other electrical connection. cally shorted together by conductive foam, aluminum foil or
c. Connecting a test substitute in parallel with an electrolytic comparable conductive material).
capacitor in the receiver. 7. Immediately before removing the protective material from the
CAUTION: A wrong part substitution or incorrect polarity leads of a replacement ES device, touch the protective material
installation of electrolytic capacitors may result in an explo- to the chassis or circuit assembly into which the device will be
sion hazard. installed.
2. Test high voltage only by measuring it with an appropriate CAUTION: Be sure no power is applied to the chassis or circuit,
high voltage meter or other voltage measuring device (DVM, and observe all other safety precautions.
FETVOM, etc) equipped with a suitable high voltage probe. 8. Minimize bodily motions when handling unpackaged replace-
Do not test high voltage by "drawing an arc". ment ES devices. (Otherwise harmless motion such as the
3. Do not spray chemicals on or near this receiver or any of its brushing together of your clothes fabric or the lifting of your
assemblies. foot from a carpeted floor can generate static electricity suf-
4. Unless specified otherwise in this service manual, clean ficient to damage an ES device.)
electrical contacts only by applying the following mixture to the
contacts with a pipe cleaner, cotton-tipped stick or comparable General Soldering Guidelines
non-abrasive applicator; 10 % (by volume) Acetone and 90 % 1. Use a grounded-tip, low-wattage soldering iron and appropriate
(by volume) isopropyl alcohol (90 % - 99 % strength) tip size and shape that will maintain tip temperature within the
CAUTION: This is a flammable mixture. range or 500 °F to 600 °F.
Unless specified otherwise in this service manual, lubrication of 2. Use an appropriate gauge of RMA resin-core solder composed
contacts in not required. of 60 parts tin/40 parts lead.
5. Do not defeat any plug/socket B+ voltage interlocks with which 3. Keep the soldering iron tip clean and well tinned.
receivers covered by this service manual might be equipped. 4. Thoroughly clean the surfaces to be soldered. Use a mall wire-
6. Do not apply AC power to this instrument and/or any of its bristle (0.5 inch, or 1.25 cm) brush with a metal handle.
electrical assemblies unless all solid-state device heat sinks are Do not use freon-propelled spray-on cleaners.
correctly installed. 5. Use the following unsoldering technique
7. Always connect the test receiver ground lead to the receiver a. Allow the soldering iron tip to reach normal temperature.
chassis ground before connecting the test receiver positive (500 °F to 600 °F)
lead. b. Heat the component lead until the solder melts.
Always remove the test receiver ground lead last. c. Quickly draw the melted solder with an anti-static, suction-
8. Use with this receiver only the test fixtures specified in this type solder removal device or with solder braid.
service manual. CAUTION: Work quickly to avoid overheating the circuit
CAUTION: Do not connect the test fixture ground strap to any board printed foil.
heat sink in this receiver. 6. Use the following soldering technique.
a. Allow the soldering iron tip to reach a normal temperature
Electrostatically Sensitive (ES) Devices (500 °F to 600 °F)
Some semiconductor (solid-state) devices can be damaged eas- b. First, hold the soldering iron tip and solder the strand against
ily by static electricity. Such components commonly are called the component lead until the solder melts.
Electrostatically Sensitive (ES) Devices. Examples of typical ES c. Quickly move the soldering iron tip to the junction of the
devices are integrated circuits and some field-effect transistors component lead and the printed circuit foil, and hold it there
and semiconductor “chip” components. The following techniques only until the solder flows onto and around both the compo-
should be used to help reduce the incidence of component dam- nent lead and the foil.
age caused by static by static electricity. CAUTION: Work quickly to avoid overheating the circuit
1. Immediately before handling any semiconductor component or board printed foil.
semiconductor-equipped assembly, drain off any electrostatic d. Closely inspect the solder area and remove any excess or
charge on your body by touching a known earth ground. Alter- splashed solder with a small wire-bristle brush.
natively, obtain and wear a commercially available discharging
wrist strap device, which should be removed to prevent poten-
tial shock reasons prior to applying power to the unit under test.
-4- Copyright © LG Electronics Inc. All rights reserved.
Only for training and service purposes.
IC Remove/Replacement 3. Solder the connections.
Some chassis circuit boards have slotted holes (oblong) through CAUTION: Maintain original spacing between the replaced
which the IC leads are inserted and then bent flat against the cir- component and adjacent components and the circuit board to
cuit foil. When holes are the slotted type, the following technique prevent excessive component temperatures.
should be used to remove and replace the IC. When working with
boards using the familiar round hole, use the standard technique Circuit Board Foil Repair
as outlined in paragraphs 5 and 6 above. Excessive heat applied to the copper foil of any printed circuit
board will weaken the adhesive that bonds the foil to the circuit
Removal board causing the foil to separate from or "lift-off" the board. The
1. Desolder and straighten each IC lead in one operation by following guidelines and procedures should be followed whenever
gently prying up on the lead with the soldering iron tip as the this condition is encountered.
solder melts.
2. Draw away the melted solder with an anti-static suction-type At IC Connections
solder removal device (or with solder braid) before removing To repair a defective copper pattern at IC connections use the
the IC. following procedure to install a jumper wire on the copper pattern
Replacement side of the circuit board. (Use this technique only on IC connec-
1. Carefully insert the replacement IC in the circuit board. tions).
2. Carefully bend each IC lead against the circuit foil pad and
solder it. 1. Carefully remove the damaged copper pattern with a sharp
3. Clean the soldered areas with a small wire-bristle brush. knife. (Remove only as much copper as absolutely necessary).
(It is not necessary to reapply acrylic coating to the areas). 2. carefully scratch away the solder resist and acrylic coating (if
used) from the end of the remaining copper pattern.
"Small-Signal" Discrete Transistor 3. Bend a small "U" in one end of a small gauge jumper wire and
Removal/Replacement carefully crimp it around the IC pin. Solder the IC connection.
1. Remove the defective transistor by clipping its leads as close 4. Route the jumper wire along the path of the out-away copper
as possible to the component body. pattern and let it overlap the previously scraped end of the
2. Bend into a "U" shape the end of each of three leads remaining good copper pattern. Solder the overlapped area and clip off
on the circuit board. any excess jumper wire.
3. Bend into a "U" shape the replacement transistor leads.
4. Connect the replacement transistor leads to the corresponding At Other Connections
leads extending from the circuit board and crimp the "U" with Use the following technique to repair the defective copper pattern
long nose pliers to insure metal to metal contact then solder at connections other than IC Pins. This technique involves the
each connection. installation of a jumper wire on the component side of the circuit
board.
Power Output, Transistor Device
Removal/Replacement 1. Remove the defective copper pattern with a sharp knife.
1. Heat and remove all solder from around the transistor leads. Remove at least 1/4 inch of copper, to ensure that a hazardous
2. Remove the heat sink mounting screw (if so equipped). condition will not exist if the jumper wire opens.
3. Carefully remove the transistor from the heat sink of the circuit 2. Trace along the copper pattern from both sides of the pattern
board. break and locate the nearest component that is directly con-
4. Insert new transistor in the circuit board. nected to the affected copper pattern.
5. Solder each transistor lead, and clip off excess lead. 3. Connect insulated 20-gauge jumper wire from the lead of the
6. Replace heat sink. nearest component on one side of the pattern break to the lead
of the nearest component on the other side.
Diode Removal/Replacement Carefully crimp and solder the connections.
1. Remove defective diode by clipping its leads as close as pos- CAUTION: Be sure the insulated jumper wire is dressed so the
sible to diode body. it does not touch components or sharp edges.
2. Bend the two remaining leads perpendicular y to the circuit
board.
3. Observing diode polarity, wrap each lead of the new diode
around the corresponding lead on the circuit board.
4. Securely crimp each connection and solder it.
5. Inspect (on the circuit board copper side) the solder joints of
the two "original" leads. If they are not shiny, reheat them and if
necessary, apply additional solder.
Fuse and Conventional Resistor
Removal/Replacement
1. Clip each fuse or resistor lead at top of the circuit board hollow
stake.
2. Securely crimp the leads of replacement component around
notch at stake top.
-5- Copyright © LG Electronics Inc. All rights reserved.
Only for training and service purposes.
SPECIFICATION
NOTE : Specifications and others are subject to change without notice for improvement.
1. Application range 3. Test method
This spec sheet is applied all of the LED TV with UA8BS (1) Performance: LGE TV test method followed
chassis (2) Demanded other specification
- Safety : CE, IEC specification
- EMC: CE, IEC
2. Test condition
Each part is tested as below without special notice.
(1) Temperature : 25 ºC ± 5 ºC, CST : 40 ºC±5 ºC
(2) Relative Humidity: 65 % ± 10 %
(3) Power Voltage
Standard input voltage (100~240V@ 50/60Hz)
* Standard Voltage of each products is marked by models.
(4) Specification and performance of each parts are followed
each drawing and specification by part number in
accordance with BOM.
(5) The receiver must be operated for about 20 minutes prior
to the adjustment.
4. Electrical Specification
No Item Specification Remark
1 Market North America
2 Broadcasting system ATSC / NTSC-M, 64 & 256 QAM
3 Available Channel VHF : 02~13
UHF : 14~69
DTV : 02-69
CATV : 01~135
CADTV : 01~135
4 Receiving system Digital : ATSC, 64 & 256 QAM
Analog : NTSC-M
5 Video Input NTSC-M Video input : Rear
6 Composite/Component Composite Gender (Yellow Phone-Jack Type)
Component Gender (Green Phone-Jack Type)
7 HDMI Input HDMI 1 PC / DTV format Rear, Support 6Gbps
HDMI 2 PC / DTV format Side, Support 6Gbps, Support ARC
8 SPDIF out(1EA) Optical Audio out Rear (1EA),
9 USB Input EMF, DivX HD, For SVC (download) JPEG, MP3, DivX HD
Side(2EA)
10 RS-232C Input Support TV Link Monitor Rear(1EA), Not support RS232C Command
11 External Speaker 8Ω, Stereo, Max 1Watt Rear(1EA)
12 Service Only PTC / CPU Debugging Rear(1EA)
13 LAN Rear(1EA) : LAN
-6- Copyright © LG Electronics Inc. All rights reserved.
Only for training and service purposes.
5. External Input Support Format
5.1. Component (Y, PB, PR)
No. Resolution H-freq(kHz) V-freq.(kHz) Pixel clock(MHz) Proposed
1. 720*480i 15.73 59.94 13.50 SDTV, DVD 480I(525I)
2 720*480i 15.75 60.00 13.51 SDTV, DVD 480I(525I)
3. 720*480p 31.47 59.94 27.00 SDTV 480P
4 720*480p 31.50 60.00 27.02 SDTV 480P
5 1280*720p 44.96 59.94 74.17 HDTV 720P
6 1280*720p 45.00 60.00 74.25 HDTV 720P
7 1920*1080i 33.72 59.94 74.17 HDTV 1080I
8 1920*1080i 33.75 60.00 74.25 HDTV 1080I
9 1920*1080p 67.43 59.94 148.5 HDTV 1080P
10 1920*1080p 67.50 60.00 148.5 HDTV 1080P
5.2. HDMI Input (PC/DTV)
No. Resolution H-freq(kHz) V-freq.(kHz) Pixel clock(MHz) Proposed
HDMI-PC
1 640*350 31.46 70.09 25.17 EGA
2 720*400 31.46 70.08 28.32 DOS
3 640*480 31.46 59.94 25.17 VESA(VGA)
4 800*600 37.87 60.31 40 VESA(SVGA)
5 1024*768 48.36 60.00 65 VESA(XGA)
6 1360*768 47.71 60.01 84.75 VESA(WXGA)
7 1152*864 54.34 60.05 80 VESA
8 1280*1024 63.98 60.02 109.00 SXGA Support to HDMI-PC
9 1920*1080 67.5 60 158.40 WUXGA(Reduced
Blanking)
10 1920*1080 135 120 297 UDTV 1080P
11 3840*2160 54 24.00 297.00 UDTV 2160P
12 3840*2160 56.25 25.00 297.00 UDTV 2160P
13 3840*2160 67.5 30.00 297.00 UDTV 2160P
14 4096*2160 53.95 23.97 296.70 UDTV 2160P
15 4096*2160 54 24 297 UDTV 2160P
-7- Copyright © LG Electronics Inc. All rights reserved.
Only for training and service purposes.
No. Resolution H-freq(kHz) V-freq.(kHz) Pixel clock(MHz) Proposed
DTV
1 640*480 31.46 59.94 25.12 SDTV 480P
2 640*480 31.5 60.00 25.12 SDTV 480P
3 720*480 15.73 59.94 13.50 SDTV, DVD Spec. out but display
480I(525I)
4 720*480 15.75 60.00 13.51 SDTV, DVD
480I(525I)
5 720*576 15.62 50.00 13.50 SDTV, DVD
576I(625I) 50Hz
6 720*480 31.47 59.94 27 SDTV 480P
7 720*480 31.5 60.00 27.02 SDTV 480P
8 720*576 31.25 50.00 27 SDTV 576P
9 1280*720 44.96 59.94 74.17 HDTV 720P
10 1280*720 45 60.00 74.25 HDTV 720P
11 1280*720 37.5 50.00 74.25 HDTV 720P
12 1920*1080i 28.12 50.00 74.25 HDTV 1080I
13 1920*1080i 33.72 59.94 74.17 HDTV 1080I
14 1920*1080i 33.75 60.00 74.25 HDTV 1080I
15 1920*1080p 26.97 23.97 63.29 HDTV 1080P
16 1920*1080p 27.00 24.00 63.36 HDTV 1080P
17 1920*1080p 33.71 29.97 79.120 HDTV 1080P
18 1920*1080p 33.75 30.00 79.20 HDTV 1080P
19 1920*1080p 56.25 50.00 148.5 HDTV 1080P
20 1920*1080p 67.43 59.94 148.35 HDTV 1080P
21 1920*1080p 67.5 60.00 148.50 HDTV 1080P
22 1920*1080p 112.5 100 297.00 UDTV 1080P
23 1920*1080p 134.86 119.88 296.70 UDTV 1080P
24 1920*1080p 135.00 120 297 UDTV 1080P
25 3840*2160p 53.95 23.98 296.70 UDTV 2160P
26 3840*2160p 54 24.00 297.00 UDTV 2160P
27 3840*2160p 56.25 25.00 297.00 UDTV 2160P
28 3840*2160p 61.43 29.97 296.70 UDTV 2160P
29 3840*2160p 67.5 30.00 297.00 UDTV 2160P
30 3840*2160p 112.5 50.00 594 UDTV 2160P
31 3840*2160p 134.86 59.94 593.40 UDTV 2160P
32 3840*2160p 135 60.00 594 UDTV 2160P
33 4096*2160p 53.95 23.98 296.70 UDTV 2160P
34 4096*2160p 54 24.00 297 UDTV 2160P
35 4096*2160 56.25 25.00 297 UDTV 2160P
36 4096*2160 61.43 29.97 296.70 UDTV 2160P
37 4096*2160 67.5 30.00 297 UDTV 2160P
38 4096*2160 112.5 50.00 594 UDTV 2160P
39 4096*2160 134.86 59.94 593.40 UDTV 2160P
40 4096*2160 135 60.00 594 UDTV 2160P
-8- Copyright © LG Electronics Inc. All rights reserved.
Only for training and service purposes.
SOFTWARE UPDATE
1. Auto Download 2. Manual Download
(1) Connect the USB with SW EPK File to the USB port of the (1) Press the Menu button on the remote control to enter All
TV. Settings.
(2) The USB connection is automatically detected and the (2) With the focus on the GENERAL menu, Press key 7 in
following message is displayed. succession 7 times and the TV Manager will pop-up as
(3) When the Update button is selected, downloading starts shown below.
and the settings are initialized. (3) Select the EPK file and Press the Update button In Update
(4) When the update is finished, the TV automatically turns off TV Software.
and then turns on. (4) After download is completed, reboot is performed.
(5) Check the SW version to see if it has been updated and
check the Tool option.
-9- Copyright © LG Electronics Inc. All rights reserved.
Only for training and service purposes.
X_TAL DDR3 2133Mbps
24MHz (256MB X 16EA)
Tuner
Tuner : I2C 5 IF (+/-) DDR4 2666Mbps
R
(256MB X 16EA)
E
Data D-Demod : I2C 2
A
R Demod
CVBS/SIF SYSTEM EEPROM
(H)
(1Kbit)
USB1 (2.0) OCP 1.5A Ti Micom
S OCP 1.5A
USB2 (2.0)
I
D HDMI2 (2.0) eMMC
Main IC (4Gbyte)
E (ARC)
TV Link CFG
HDMI1 (2.0)
VBY1 51p
VBY1 41p
EXT.
Ext. SPK L/R
AMP
AV I2S Out Audio AMP
- 10 -
(DTA2010M)
R Component
E
A
R OPTIC SPDIF OUT
LAN1
Copyright ©
BLOCK DIAGRAM
IR/Key/Eye
Debug
I2C 1 UART S/W R
TI MICOM E
RS232 A
(Tx/Rx)
R
Only for training and service purposes.
X_TAL
32.768MHz
LG Electronics Inc. All rights reserved.
EXPLODED VIEW
IMPORTANT SAFETY NOTICE
Many electrical and mechanical parts in this chassis have special safety-related characteristics. These
parts are identified by in the EXPLODED VIEW.
It is essential that these special safety parts should be replaced with the same components as
recommended in this manual to prevent Shock, Fire, or other Hazards.
Do not modify the original design without permission of manufacturer.
901
400
902
800
521
120
540
HS1
121
HP1
530
LV2
LV1
820
500
700
A10
200
ARC1
AR1
- 11 - Copyright © LG Electronics Inc. All rights reserved.
Only for training and service purposes.
ASSEMBLY / DISASSEMBLY GUIDE
1. Assembly Latch& Screw
1 Side View
Using AC socket & Chassis as centering guide
(When assembling the B / C from the bottom of the assembled rear upper assembly)
2
a a a a a a a a a
a a
a b a
Please do not assembled press
curved portion (b)
b
a a a
a a
* Press direction (down from the outer surface)
Please do assembled press Latch Zone (a)
- 12 - Copyright © LG Electronics Inc. All rights reserved.
Only for training and service purposes.
2. Disassembly Latch& Screw
: M3*5.5 5EA
: M3*10 2EA
: M4*10 1EA
*SCREW TORQUE :
SCREW : 5 ~ 7Kgf .cm
SCREW : 5 ~ 7Kgf .cm
SCREW : 5 ~ 7Kgf .cm
Hook
Latch
- 13 - Copyright © LG Electronics Inc. All rights reserved.
Only for training and service purposes.
3. Disassembly Back cover
- When it is Latch decomposition as shown in the figure below, and then decomposed by grasping the portions.
Grip for disassembling B/C
Bottom view of Back Cover
- caution : Hook can be separated on the top position,
don’t pull it hard for upward Or
- 14 - Copyright © LG Electronics Inc. All rights reserved.
Only for training and service purposes.
TROUBLE SHOOTING GUIDE
Copyright © 2018 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Contents of Standard Repair Process
No. Error symptom (High category) Error symptom (Mid category) Page Remarks
1 No video/Normal audio 1
2 No video/No audio 2
3 A. Video error Picture broken/ Freezing 3
4 Color error 4
Vertical/Horizontal bar, residual image,
5 5
light spot, external device color error
6 No power 6
B. Power error Off when on, off while viewing, power
7 7
auto on/off
8 No audio/Normal video 8
C. Audio error
9 Wrecked audio/discontinuation/noise 9
10 Remote control & Local switch checking 10
11 MR15 operating checking 11
12 D. Function error Wifi operating checking 12
13 Camera operating checking 13
14 External device recognition error 14
15 E. Noise Circuit noise, mechanical noise 15
16 F. Exterior error Exterior defect 16
First of all, Check whether there is SVC Bulletin in GSCS System for these model.
Copyright © 2018 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Contents of Standard Repair Process
No. Error symptom (High category) Error symptom (Mid category) Page Remarks
17 MPI IR out error 17
18
19
20
21
22
23
24 G. Commercial function error
25
26
27
28
29
30
31
32
First of all, Check whether there is SVC Bulletin in GSCS System for these model.
Copyright © 2018 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process
Established
Error A. Video error date
symptom
No video/ Normal audio Revised date 1/16
First of all, Check whether all of cables between board is inserted properly or not.
(Main B/D↔ Power B/D, LVDS or EPI Cable, Speaker Cable, IR B/D Cable,,,)
☞A1 ☞A18
No video Normal Y Check Back Light Y Check Power Y Replace T-con/Main
On Normal
Normal audio audio On with naked eye Board Board or module
voltage
13.2V etc.
N N N
Move to No Check Power Board 13.2V output Repair Power
☞A18
video/No audio Board or parts
Normal Y Replace Inverter
voltage or module
End
N
Repair Power
Board or parts
※Precaution ☞A4 & A2
Always check & record S/W Version and White
Replace Main Board Re-enter White Balance value
Balance value before replacing the Main Board
1
Copyright © 2018 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process
Established
Error A. Video error date
symptom
No video/ No audio Revised date 2/16
☞A18
No Video/ Check various Check and
Y
No audio voltages of Power Normal
replace
Board (13.2V…) voltage?
MAIN B/D
N End
Replace Power
Board and repair
parts
2
Copyright © 2018 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process
Established
Error A. Video error date
symptom
Picture broken/ Freezing Revised date 3/16
. By using Digital signal level meter
☞ A3
. By using Diagnostics menu on OSD
Check RF Signal level ( Advanced→ Channels→ Channel Tuning→ Manual Tuning → Check the Signal )
- Signal strength (Normal : over 50%)
- Signal Quality (Normal: over 50%)
Check whether other equipments have problem or not.
Normal Y
(By connecting RF Cable at other equipment)
Signal?
→ DVD Player ,Set-Top-Box, Different maker TV etc`
N
☞ A4
Check RF Cable
Normal Y Check SVC N Check Y
Connection Close
1. Reconnection Picture? S/W Version Bulletin? Tuner soldering
2. Install Booster N
Y
N
S/W Upgrade
Normal N Contact with signal distributor
Picture? or broadcaster (Cable or Air)
Normal N
Y Picture? Replace
Main B/D
Y
Close
Close
3
Copyright © 2018 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process
Established
Error A. Video error date
symptom
Color error Revised date 4/16
☞A6 ☞ A7
※ Check
Check color by input
and replace
-External Input Y Y
-COMPONENT
Color Link Cable Color
Replace Main B/D
Color Y Replace module
error? (EPI or Vx1 error? error?
-AV
Cable) and
-HDMI N N N
contact
condition
Check error End
color input
mode
☞A8 Check
External Input/ External device Y
external
Check Test pattern Component /Cable Replace Main/T-con B/D
device and
error normal
cable
N
Request repair
for external
device/cable
N
Check external External device Y
HDMI device and /Cable Replace Main/T-con B/D
error cable normal
4
Copyright © 2018 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process
A. Video error Established
Error date
symptom Vertical / Horizontal bar, residual image,
light spot, external device color error Revised date 5/16
Vertical/Horizontal bar, residual image, light spot Replace
Module
☞A6
☞ A7 N
Check color condition by input Check
Check and
-External Input Screen Y external
Y Screen N Screen
-Component Normal? replace Link Replace Main/T-con B/D
normal? device normal? normal?
-HDMI Cable
connection
condition N For LGD panel Y
N Y
Replace Main B/D
Replace Request repair End End
module for external
☞A8 device
Check Test pattern
For other panel
External device screen error-Color error
Check screen
Check S/W Version Check N condition by input External
-External Input Input Connect other external
version
-Component error device and cable Screen N Replace
-HDMI/DVI (Check normal operation of normal? Main/T-con
Y External Input, Component, B/D
Component RGB and HDMI/DVI by
Y
S/W Upgrade error connecting Jig, pattern
Generator ,Set-top Box etc.
Request repair for
external device
Y
Connect other external
Normal N HDMI/
device and cable N
screen? DVI
(Check normal operation of Screen Replace
External Input, Component, normal? Main /T-con
Y RGB and HDMI/DVI by B/D
connecting Jig, pattern
Generator ,Set-top Box etc.
End
5
Copyright © 2018 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process
Established
Error B. Power error date
symptom
No power Revised date 6/16
☞A17 ☞A18
DC Power on Replace
Check Power LED Y Normal N Check Power Y
by pressing Power Key OK? Power
Logo LED On? operation? On ‘”High”
On Remote control B/D
. Stand-By: Red or Turn On
N Y
. Operating: Turn Off
Check Power cord Replace Main B/D
was inserted properly
☞A18
N Measure voltage of each output of Power B/D
Normal?
Y Y Y
Normal
Replace Main B/D
voltage?
Normal
Close Check ST-BY 3.5V Y
voltage? N
☞A18 Replace Power B/D
N
Replace Power
B/D
6
Copyright © 2018 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process
Established
Error B. Power error date
symptom
Off when on, off while viewing, power auto on/off Revised date 7/16
Check outlet
☞A19
N Y
Check A/C cord Error? Check Power Off CPU
Replace Main B/D Normal? End
Mode Abnormal
N
Check for all 3- phase
power out Y Abnormal Replace Power B/D
1
Fix A/C cord & Outlet ☞A18
and check each 3
(If Power Off mode
phase out
is not displayed) Normal Y
Replace Main B/D
Check Power B/D voltage?
voltage
N
※ Caution
Check and fix exterior Replace Power B/D
of Power B/D Part
* Please refer to the all cases which Status Power off List Explanation
"POWEROFF_REMOTEKEY" Power off by REMOTE CONTROL
can be displayed on power off mode.
"POWEROFF_OFFTIMER" Power off by OFF TIMER
"POWEROFF_SLEEPTIMER" Power off by SLEEP TIMER
"POWEROFF_INSTOP" Power off by INSTOP KEY
"POWEROFF_AUTOOFF" Power off by AUTO OFF
Normal "POWEROFF_ONTIMER" Power off by ON TIMER
"POWEROFF_RS232C" Power off by RS232C
"POWEROFF_RESREC" Power off by Reservated Record
"POWEROFF_RECEND" Power off by End of Recording
"POWEROFF_SWDOWN" Power off by S/W Download
"POWEROFF_UNKNOWN" Power off by unknown status except listed case
"POWEROFF_ABNORMAL1" Power off by abnormal status except CPU trouble
Abnormal
"POWEROFF_CPUABNORMAL" Power off by CPU Abnormal
7
Copyright © 2018 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process
Established
Error C. Audio error date
symptom
No audio/ Normal video Revised date 8/16
☞A20 ☞A21+A18
No audio
Check user N Check audio
Normal Y
menu > Off 13.2V of Power
Screen normal voltage
Speaker off Board
Y N
Cancel OFF Replace Power Board and repair parts
Check N
Disconnection Replace MAIN Board End
Speaker
disconnection
Y
Replace Speaker
8
Copyright © 2018 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process
Established
Error C. Audio error date
symptom
Wrecked audio/ discontinuation/noise Revised date 9/16
→ abnormal audio/discontinuation/noise is same after “Check input signal” compared to No audio
Wrecked audio/
☞A21+A18
Check and replace
Discontinuation/ Check audio
speaker and
Noise for B+ Voltage (13.2V)
connector
Check input all audio
signal Y
Signal
-RF
normal? Wrecked audio/ Y
-External Input Normal
signal Discontinuation/
N Replace Main B/D voltage?
Noise only
for D-TV
N
Wrecked audio/
Discontinuation/
Replace Power B/D
Noise only
for Analog
(When RF signal is not
received)
Request repair to external Wrecked audio/ Replace Main B/D End
cable/ANT provider Discontinuation/
Noise only
for External Input
(In case of N
External Input Connect and check Normal
signal error) other external audio?
Check and fix device
external device Y
Check and fix external device
9
Copyright © 2018 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process
D. Function error Established
Error date
symptom
Remote control & Local switch checking Revised date 10/16
1. Remote control(R/C) operating error Replace
Main B/D
☞A22 ☞A22 ☞A22
Check & Repair N Y Y
Check R/C itself Normal Y Normal Check B+3.5V Normal Check IR Normal
operating? Cable connection operating? Voltage? Signal?
Operation On Main B/D Output signal
Connector solder
N
Y N N
☞A18
Check R/C Operating Check & Replace Close Check 3.5v on Power B/D Repair/Replace
When turn off light Baterry of R/C Replace Power B/D or IR B/D
in room Replace Main B/D
(Power B/D don’t have problem)
If R/C operate, Normal Y
operating? Close
Explain the customer
cause is interference
from light in room. N
Replace R/C
10
Copyright © 2018 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process
D. Function error Established
Error date
symptom
MR13 operating checking Revised date 11/16
2. MR15(Magic Remocon) operating error
☞A4
Check the RF Receiver ver N Check MR15 Normal Y Turn off/on the
Press the Is show ok N
INSTART menu is “00.00”? itself Operation operating? set and press
wheel message?
the wheel
N
Y
Y
☞A23
Check & Replace Close
Check & Repair Battery of MR15
RF assy
connection
Normal Y
☞A4 operating? Close
Is show ok N Press the back
RF Receiver ver N message? key about 5sec
Close N
is “00.00”?
Y
Replace
MR13
Y Close
Down load the Firmware
* If you conduct the loop at 3times, change the M4.
* INSTART MENU14.RF
Remocon Test3. Firmware
download
11
Copyright © 2018 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process
D. Function error Established
Error date
symptom
Wifi operating checking Revised date 12/16
3.Wifi operating error
☞A4 ☞A24
Check the Wi-Fi Mac value N Check the Wifi wafer Normal Replace
N
INSTART menu is “NG”? 1pin Voltage? Main B/D
Y
☞A24 Y
Close
Check & Repair
Wifi cable
connection
☞A4
Wi-Fi Mac value N
is “NG”? Close
Y
Change the Wifi
assy
12
Copyright © 2018 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process
D. Function error Established
Error date
symptom
Camera operating checking Revised date 13/16
4.Camera operating error
☞A4 ☞A25
Check the Camera Ver. N Reconnect the Normal Replace
N
INSTART menu is “NULL”? Camera module operation? Main B/D
Y
Y
Close
Change the
Camera module
13
Copyright © 2018 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process
Established
Error D. Function error date
symptom
External device recognition error Revised date 14/16
Y Check technical
Check External Input and
Signal information Technical N
input Component Replace Main B/D
input? - Fix information information?
Recognition error
signal
- S/W Version
N Y
HDMI/
Check and fix DVI, Optical
Fix in Replace Main B/D
external device/cable Recognition error
accordance
with technical
information
14
Copyright © 2018 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process
Established
Error E. Noise date
symptom
Circuit noise, mechanical noise Revised date 15/16
Identify Check
Circuit
nose location of Replace PSU
noise
type noise
Mechanical Check location of
noise noise
※ When the nose is severe, replace the module
※ Mechanical noise is a natural (For models with fix information, upgrade the
phenomenon, and apply the 1st level S/W or provide the description)
description. When the customer does not OR
agree, apply the process by stage.
※ If there is a “Tak Tak” noise from the
※ Describe the basis of the description
cabinet, refer to the KMS fix information and
in “Part related to nose” in the Owner’s
then proceed as shown in the solution manual
Manual.
(For models without any fix information,
provide the description)
15
Copyright © 2018 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process
Established
Error F. Exterior defect date
symptom
Exterior defect Revised date 16/16
Zoom part with Module
Replace module
exterior damage damage
Cabinet
Replace cabinet
damage
Remote
control Replace remote control
damage
Stand
Replace stand
dent
16
Copyright © 2018 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process
Established
Error G. Commercial function error date
symptom
MPI IR Out error Revised date 16/16
☞A24 ☞A24
IR OUT Y
Check Y Check Suitable
Not working Same Replace MAIN Board End
MPI Connection Remote Controller Data Format
as Guide
data Format
N
N
Change cable Change Remote or Recommend
using External IR for STB
17
Copyright © 2018 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Contents of Standard Repair Process Detail Technical Manual
No. Error symptom Content Page Remarks
1 A. Video error_ No video/Normal Check LCD back light with naked eye A1
2 audio Check White Balance value A2
TUNER input signal strength checking
3 A3
method
A. Video error_ video error /Video
4 lag/stop Version checking method A4
5 Tuner Checking Part A5
A. Video error _Vertical/Horizontal bar,
6 Connection diagram A6
residual image, light spot
Check Link Cable (Vx1/EPI) reconnection
7 A7
A. Video error_ Color error condition
8 Adjustment Test pattern - ADJ Key A8
9 Exchange Main Board (1) A-1/5
10 Exchange Main Board (2) A-2/5
11 Defected Type caused by T-Con/ Exchange Power Board (PSU) A-3/5
Inverter/ Module
12 Exchange Module (1) A-4/5
13 Exchange Module (2) A-5/5
Continue to the next page
Copyright © 2018 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Contents of Standard Repair Process Detail Technical Manual
Continued from previous page
No. Error symptom Content Page Remarks
14 Check front display LED A17
B. Power error_ No power
15 Check power input Voltage & ST-BY 3.5V A18
B. Power error_Off when on, off
16 POWER OFF MODE checking method A19
while viewing
Checking method in menu when there is
17 A20
C. Audio error_ No audio/Normal no audio
video Voltage and speaker checking method
18 A21
when there is no audio
Remote control operation checking
19 A22
method
D. Function error
Motion Remote operation checking
20 A23
method
21
22
23
E. Commercial Function error
24
25
26
Copyright © 2018 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process Detail Technical Manual
Error Established
symptom A. Video error_No video/Normal audio date
Revised
Content Check LCD back light with naked eye A1
date
After turning on the power and disassembling the case, check with the naked eye,
whether you can see light from locations.
A1
Copyright © 2018 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process Detail Technical Manual
Error Established
symptom A. Video error_No video/Normal audio date
Revised
Content Check White Balance value A2
date
Entry method
1. Press the ADJ button on the remote control for adjustment.
2. Enter into White Balance.
3. After recording the R, G, B (GAIN, Cut) value of Color Temp
(Cool/Medium/Warm), re-enter the value after replacing the MAIN BOARD.
A2
Copyright © 2018 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process Detail Technical Manual
Error Established
symptom A. Video error_Video error, video lag/stop date
TUNER input signal strength checking method Revised
Content date A3
Advanced Channels Channel Tuning
Manual Tuning
When the signal is strong,
use the attenuator (-10dB, -
15dB, -20dB etc.)
A3
Copyright © 2018 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process Detail Technical Manual
Error Established
symptom A. Video error_Video error, video lag/stop date
Version checking method Revised
Content date A4
1. Checking method for remote control for adjustment
Version
Press the IN-START with the remote
control for adjustment
A4
Copyright © 2018 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process Detail Technical Manual
Error Established
symptom
A. Video error_Video error, video lag/stop
date
Revised
Content TUNER checking part A5
date
Checking method:
1. Check the signal strength or check whether the screen is normal when the external device is connected.
2. After measuring each voltage from power supply, finally replace the MAIN BOARD.
A5
Copyright © 2018 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process Detail Technical Manual
Error A. Video error _Vertical/Horizontal bar, Established
symptom residual image, light spot date
Revised
Content connection diagram (1) date A6
As the part connecting to the external input, check
the screen condition by signal
A6
Copyright © 2018 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process Detail Technical Manual
Error Established
symptom A. Video error_Color error date
Revised
Content Check Link Cable(VX1/EPI) reconnection condition date A7
Check the contact condition of the Link Cable, especially dust or mis insertion.
A7
Copyright © 2018 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process Detail Technical Manual
Error Established
symptom
A. Video error_Color error
date
Adjustment Test pattern - ADJ Key Revised
Content date A8
You can view 6 types of patterns using the ADJ Key
Checking item : 1. Defective pixel 2. Residual image 3. MODULE error (ADD-BAR,SCAN BAR..)
4.Video error (Classification of MODULE or Main-B/D!)
A8
Copyright © 2018 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Appendix : Exchange Main Board (1)
Solder defect, CNT Broken Solder defect, CNT Broken Solder defect, CNT Broken
Solder defect, CNT Broken T-Con
T-Con Defect,
Defect,
Solder
T-Con CNT
CNT
defect,CNT
Defect, Broken
Broken
CNTBroken
Broken Abnormal Power Section
Solder defect, Short/Crack Abnormal Power Section Solder defect, Short/Crack
A - 1/5
Copyright © 2018 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Appendix : Exchange Main Board (2)
Abnormal Power Section Abnormal Power Section Solder defect, Short/Crack
Solder defect, Short/Crack Fuse Open, Abnormal power section Abnormal Display
GRADATION Noise GRADATION
A - 2/5
Copyright © 2018 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Appendix : Exchange Power Board (PSU)
No Light Dim Light
Dim Light Dim Light
No picture/Sound Ok
A - 3/5
Copyright © 2018 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Appendix : Exchange the Module (1)
Press damage Press damage Press damage
Crosstalk Crosstalk
Un-repairable Cases
In this case please exchange the module.
A - 4/5
Copyright © 2018 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Appendix : Exchange the Module (2)
Vertical Block Vertical Line Vertical Block
Source TAB IC Defect Source TAB IC Defect Source TAB IC Defect
Horizontal
TAB ICBlock
Horizontal Block Horizontal line
Gate Defect Gate TAB IC Defect
Gate TAB IC Defect Gate TAB IC Defect Gate TAB IC Defect
Un-repairable Cases
In this case please exchange the module.
Horizontal Block
Gate TAB IC Defect
Gate TAB IC Defect
A - 5/5
Copyright © 2018 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process Detail Technical Manual
Error Established
symptom B. Power error _No power date
Revised
Content Check front Power Indicator date A17
ST-BY condition: On or Off
Power ON condition: Turn Off
A17
Copyright © 2018 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process Detail Technical Manual
Error Established
symptom
B. Power error _No power
date
Revised
Content Check power input voltage and ST-BY 3.5V A18
date
43inch 49inch
55inch 65inch
Check the DC 13.2V.
A18
Copyright © 2018 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process Detail Technical Manual
Error
symptom B. Power error _Off when on, off whiling viewing Established
date
Revised
Content POWER OFF MODE checking method date A19
Entry method
1. Press the IN-START button of the remote
control for adjustment
2. Check the entry into adjustment item 3
A19
Copyright © 2018 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process Detail Technical Manual
Error Established
symptom C. Audio error_No audio/Normal video
date
Revised
Content Checking method in menu when there is no audio date A20
Checking method
1. Press the Setting button on the remote control
2. Select the Sound function of the Menu
3. Select the Sound Out
4. Select TV Speaker
A20
Copyright © 2018 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process Detail Technical Manual
Error Established
symptom C. Audio error_No audio/Normal video date
Voltage and speaker checking method Revised
Content date A21
when there is no audio
①
②
③ 1 SPK_R-FT
2 SPK_R+FT
3 SPK_L-FT
4 SPK_L+FT
Checking order when there is no audio
1.Check the contact condition of or 20V connector of Main Board
2. Measure the 13.2V input voltage supplied from Power Board
(If there is no input voltage, remove and check the connector)
3.Connect the tester RX1 to the speaker terminal and if you hear the Chik Chik sound when you touch the
GND and output terminal, the speaker is normal.
A21
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Only for training and service purposes.
Standard Repair Process Detail Technical Manual
Error Established
symptom D. Function error date
Revised
Content Remote control operation checking method date A22/ A23
①
IR & EYE Sensor
IR & LOGO light Rear
IR LED Eye
③
Checking order to check remote control
②
Checking order
1.Check IR cable condition between IR & Main board.( Check picture number① and ②)
2.Check the standby 3.5V on the terminal 4 pin (③)
3.AS checking the Pre-Amp(IR LED light) , the power is in ON condition, an Analog Tester needle
should move slowly, otherwise, it’s defective.
A22/A23
Copyright © 2018 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process Detail Technical Manual
Error Established
symptom G. Commercial Feature date
IR OUT Error Revised
Content date A24
1) Check the Cable Connection.(IR Out supported by MPI Connection)
2) Check the “Suitable Data Format” of remote controller.
A24
Copyright © 2018 LG Electronics Inc. All rights reserved.
Only for training and service purposes.